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Sydney, 14 October 2025 – In a significant move to bolster commerce capabilities for businesses across Australia, PayPal has officially launched its new merchant platform, PayPal Open. This innovative platform is designed to cater to businesses of all sizes, from burgeoning local entrepreneurs to established enterprises and household names. By consolidating all of PayPal's merchant offerings into a single, cohesive platform, PayPal Open aims to facilitate commerce and stimulate growth for Australian businesses.
" ["fulltext"]=> string(3969) "PayPal Open is set to revolutionise the way businesses engage with their customers by providing a unified commerce solution. This platform is built to adapt to the evolving needs of Australian merchants, offering a comprehensive suite of tools and services that streamline operations and enhance business growth. "With PayPal Open, we are delivering one platform for all businesses - a unified commerce solution built to evolve with the needs of Australian merchants. From helping small businesses seamlessly manage cash flow to enabling large enterprises to design customised solutions at scale, PayPal Open unites it all in one powerful, streamlined platform," said Andrew Toon, General Manager for PayPal Australia’s payments business.
The platform is designed to empower businesses, including developers and partners, by simplifying the discovery and integration of a full suite of commerce tools. These tools range from payments and financial services to risk solutions, all within the PayPal ecosystem. Furthermore, PayPal Open integrates with leading external commerce partners, allowing merchants to seamlessly incorporate third-party tools that align with their specific needs.
Key Features of PayPal Open
PayPal Open offers a host of features tailored to empower businesses of all sizes:
- Power Payments: The platform enables businesses to facilitate payments globally through PayPal’s checkout solutions, including PayPal, Fastlane, and Pay Later offerings such as PayPal Pay in 4. It also allows for seamless processing of cards, digital wallets, and various alternative payment methods through a single integration. By offering consumers a range of payment options, businesses can boost sales and capture a diverse customer base. With support for over 140 currencies in more than 200 global markets, PayPal Open simplifies transactions across virtually every major e-commerce platform.
- Power Growth: Beyond payments, PayPal Open provides businesses with access to PayPal’s extensive consumer network, comprising hundreds of millions of active accounts. Additionally, merchants can access capital through flexible lending solutions like PayPal Working Capital, further fuelling their growth potential.
- Operate Smarter: Businesses can leverage PayPal’s data on sales and performance to uncover optimisation opportunities and make informed decisions. With nearly 25% of global e-commerce transactions processed through PayPal, merchants can tap into unique insights to scale their operations effectively.
Andrew Toon emphasised the platform's role in fostering innovation and future success for its users. "PayPal Open delivers innovation to our customers today, while preparing them for success in the future," Toon shared. "The platform acts as a framework where we, and our partners, can contribute new solutions, expanding the capabilities on offer to the hundreds of thousands of Australian businesses that are a part of the PayPal ecosystem."
Security and Trust at the Core
PayPal Open is not just about facilitating transactions; it is also committed to ensuring secure and streamlined operations for businesses of all sizes. At the heart of PayPal's mission is the safety and security of its partners and customers. The company’s dedication to protecting data and fortifying the payments ecosystem underscores its commitment to building trust with every transaction, positioning PayPal as the foundation for modern commerce.
As PayPal Open makes its debut in Australia, it promises to be a game-changer for businesses looking to enhance their commerce capabilities and drive growth. By offering a unified platform that integrates seamlessly with existing systems, PayPal Open is poised to empower Australian businesses to thrive in an increasingly digital and global marketplace.
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This innovative platform is designed to cater to businesses of all sizes, from burgeoning local entrepreneurs to established enterprises and household names. By consolidating all of PayPal's merchant offerings into a single, cohesive platform, PayPal Open aims to facilitate commerce and stimulate growth for Australian businesses." 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Sydney, 14 October 2025 – In a significant move to bolster commerce capabilities for businesses across Australia, PayPal has officially launched its new merchant platform, PayPal Open. This innovative platform is designed to cater to businesses of all sizes, from burgeoning local entrepreneurs to established enterprises and household names. By consolidating all of PayPal's merchant offerings into a single, cohesive platform, PayPal Open aims to facilitate commerce and stimulate growth for Australian businesses.
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string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(92) "/borrow-money/banking/paypal-open-debuts-in-australia-a-unified-platform-for-business-growth" ["image"]=> string(128) "https://res.cloudinary.com/momentum-media-group-pty-ltd/image/upload/v1760403115/pexels-julio-lopez-75309646-29502367_wtltif.jpg" ["image_alt"]=> string(71) "PayPal Open Debuts in Australia: A Unified Platform for Business Growth" } [1]=> object(stdClass)#8704 (57) { ["id"]=> int(19033) ["title"]=> string(88) "RBA holds interest rates steady at 3.6% amid strong labour market and inflation concerns" ["alias"]=> string(87) "rba-holds-interest-rates-steady-at-3-6-amid-strong-labour-market-and-inflation-concerns" ["introtext"]=> string(320) "In a widely anticipated move, the Reserve Bank of Australia (RBA) announced that it would maintain the cash rate at 3.6%. The decision was unanimous, reflecting a cautious approach as the central bank navigates a complex economic landscape marked by persistent inflationary pressures and a robust labour market.
" ["fulltext"]=> string(4044) "Dwyfor Evans, Head of APAC Macro Strategy at State Street Markets, noted, "The Reserve Bank of Australia (RBA) left rates unchanged at 3.6% as widely expected in a unanimous decision." This decision aligns with the RBA's ongoing strategy to balance economic growth with inflation control. Evans highlighted two critical elements from the RBA's statement: the continued high growth in unit labour costs and the potential for higher inflation in the third quarter. "Two comments of note in the statement, namely that the growth in unit labour costs remains high – which alludes to a continued strong labour market – and that Q3 inflation may be higher," Evans explained. These observations reflect the robust signals from the State Street PriceStats series on Australia, which indicate persistent price pressures.
The RBA's cautious stance on interest rates is expected to continue, with a broader view on the central bank's forecasts for growth and inflation anticipated at the early-November meeting. Evans pointed out, "Caution on rates will persist with a broader view on RBA forecasts for growth and inflation released at the early-November decision." This cautionary approach seems to be supporting the Australian dollar, as real money investors continue to show strong interest in the currency. "Real money continues to be strong AUD buyers and this caution on rates remains supportive for this trend," Evans added.
Krishna Bhimavarapu, APAC Economist at State Street Investment Management, described the RBA's decision as a "well-earned breather" following a series of high-stakes meetings. "The RBA took a well-earned breather in today’s low-key meeting, following a series of high-stakes decisions," Bhimavarapu said. The focus, according to Bhimavarapu, remains firmly on the labour market, where hiring momentum has shown signs of softening. This trend mirrors developments in the United States, raising concerns about potential upside risks to Australia's unemployment rate.
"Attention remains squarely on the labor market, where hiring momentum has clearly softened—mirroring trends seen in the US," Bhimavarapu noted. The economist warned that any unexpected developments in the labour market could reignite discussions about possible rate cuts. "Australia's unemployment rate carries underappreciated upside risks, and any adverse surprises could reignite discussions around potential rate cuts," Bhimavarapu explained.
The RBA's decision to hold rates comes amid a backdrop of global economic uncertainty, with central banks worldwide grappling with similar challenges of inflation and employment. In Australia, the labour market has been a focal point for policymakers, as it remains a key driver of economic performance. The strong labour market, reflected in high unit labour costs, suggests that demand for workers remains robust, even as hiring momentum shows signs of slowing.
Inflation, on the other hand, continues to pose a significant challenge. The potential for higher inflation in the third quarter, as indicated by the RBA, underscores the complexity of the economic environment. The State Street PriceStats series, which tracks real-time price changes, corroborates these inflationary pressures, suggesting that the central bank's vigilance is warranted.
As the RBA prepares for its early-November meeting, market participants will be closely watching for any shifts in the bank's forecasts for growth and inflation. The central bank's cautious approach, while supportive of the Australian dollar, reflects the delicate balancing act required to manage inflation without stifling economic growth.
In summary, the RBA's decision to hold interest rates steady at 3.6% highlights the central bank's focus on navigating a challenging economic landscape. With strong labour market signals and potential inflationary pressures, the RBA's cautious approach appears prudent, as it seeks to maintain stability while supporting the Australian economy.
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In a widely anticipated move, the Reserve Bank of Australia (RBA) announced that it would maintain the cash rate at 3.6%. The decision was unanimous, reflecting a cautious approach as the central bank navigates a complex economic landscape marked by persistent inflationary pressures and a robust labour market.
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string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(109) "/borrow-money/banking/rba-holds-interest-rates-steady-at-3-6-amid-strong-labour-market-and-inflation-concerns" ["image"]=> string(122) "https://res.cloudinary.com/momentum-media-group-pty-ltd/image/upload/v1759266059/pexels-olia-danilevich-4974914_tkjov9.jpg" ["image_alt"]=> string(88) "RBA holds interest rates steady at 3.6% amid strong labour market and inflation concerns" } [2]=> object(stdClass)#8703 (57) { ["id"]=> int(19025) ["title"]=> string(92) "Hardship is the new conduct frontier: A bank’s playbook for turning ASIC scrutiny into ROI" ["alias"]=> string(88) "hardship-is-the-new-conduct-frontier-a-banks-playbook-for-turning-asic-scrutiny-into-roi" ["introtext"]=> string(542) "ASIC has put financial hardship on its 2025 enforcement radar, shifting lender performance from a customer service problem to a board-level conduct risk. This case study examines how an Australian mid-tier lender redesigned hardship support to align with REP 782 and RG 96 guidance while building operational resilience. The outcome: measurable improvements in speed-to-assist, loss containment and regulatory risk posture. Here’s the blueprint—what worked, what didn’t, and what other lenders can adopt now.
" ["fulltext"]=> string(8843) "Context
Financial hardship is no longer an edge case. Cost-of-living pressure and higher rates have exposed structural weaknesses in lenders’ processes. In May 2024, ASIC’s Report REP 782, "Hardship, hard to get help", observed systemic breakdowns—most notably "issues with how lenders received hardship notices" and delays that left vulnerable customers unable to access timely support. In its Key Issues Outlook 2025, ASIC elevated banks’ hardship practices as a priority, signalling active monitoring and potential enforcement. The November 2024 legal action against a major bank over alleged failures to properly handle hardship applications underscored that poor practices carry not only conduct risk but material financial, remediation and reputational costs.
At the same time, operating conditions are unforgiving. Mortgage books remain large and sensitive to arrears volatility, and rising impairments can quickly erode earnings multiples. Many customers in distress do not proactively contact their lender (ASIC’s newsroom has noted this behavioural gap), making proactive detection and frictionless pathways critical. The strategic question for lenders: can they meet the letter and spirit of ASIC’s expectations while lowering cost-to-serve and preserving portfolio quality?
Decision
In early 2025, an Australian mid-tier lender (composite case derived from common practices highlighted by ASIC and industry responses) reframed hardship as a strategic capability rather than a compliance obligation. The board set three objectives:
- Compliance-first design: Meet and exceed National Credit Code requirements (e.g., acknowledging and responding to hardship notices within mandated timeframes) and align with ACCC/ASIC RG 96 conduct expectations in collections.
- Loss minimisation: Reduce roll rates from early delinquency (30–59 days past due) into non-performing exposures through faster, tailored arrangements.
- Scalable operations: Embed digital and analytics to lift throughput without expanding headcount.
The lender opted for a build-and-partner approach: internal process redesign and policy uplift, coupled with external technology for omnichannel intake and decision support—governed under an AI risk framework modelled on public sector practices (the Australian Taxation Office’s published AI governance themes were used as reference for human-in-the-loop oversight, transparency and model risk controls).
Implementation
The programme ran across three streams:
1) Intake redesign and channel simplification
Mapping customer journeys revealed fragmentation across branches, call centres and web forms. The bank consolidated into three pathways: (a) a one-click hardship button in mobile and web banking, (b) a dedicated IVR path to a hardship team, and (c) broker/third-party authenticated submissions. Each pathway automatically generated a hardship notice record to prevent the “lost notice” failure ASIC highlighted.
2) Triage engine with human oversight
A rules-first decision layer assessed basic eligibility and urgency (e.g., sudden income loss, bereavement, natural disaster). A machine learning model then prioritised cases for rapid intervention using features such as transaction volatility, changes in payment behaviour and external hardship flags. Crucially, all model recommendations were reviewable by trained staff, with explainability provided to case managers. No automated adverse decisioning was permitted—a direct alignment with conduct expectations and the ATO-style governance emphasis on transparency and accountability for general-purpose AI.
3) Treatment design and controls
The bank standardised short-term arrangements (payment deferrals, reduced payments, interest-only periods) with clear end-dates and review checkpoints, in line with better-practice guardrails. Communications and collections processes were benchmarked to RG 96 expectations—plain language, non-misleading, respectful frequency, and clear escalation paths. Training emphasised the difference between hardship assistance and collections, reducing the risk of inappropriate pressure on vulnerable customers.
Data and governance sat across the stack: a central hardship data mart to track time-to-acknowledge, time-to-decision and arrangement outcomes; model validation and bias testing; and Board Risk Committee visibility with quarterly reporting. The programme set service levels to beat statutory response windows, aiming to move materially faster than the minimum 21-day respond-by requirement under the National Credit Code.
Results (with numbers)
Outcomes below reflect a six-month pilot across home loans and personal credit (modelled and verified by internal audit where applicable). They are consistent with ASIC’s call for simpler intake and faster decisions, and demonstrate the business case for compliance-grade customer care:
- Speed-to-assist: Average time from first contact to arrangement decision reduced from 14 days to 5–7 days, comfortably inside the National Credit Code’s 21-day response requirement.
- Recognition rate: The proportion of inbound interactions correctly classified as hardship notices at first touch rose from 62% to 93%, materially addressing the REP 782 finding that notices were not always captured.
- Roll rate and loss impact: Customers receiving assistance within 7 days were 28–35% less likely to roll from 30–59 DPD into 60+ DPD over 90 days compared to pre-programme cohorts (scenario-adjusted). Portfolio modelling indicated a 10–15% reduction in net credit losses on assisted segments.
- Cost-to-serve: Case manager handling time per file fell by 22%, driven by better data capture and decision support. The bank avoided an estimated A$3–5 million in additional staffing costs at meaningful scale.
- Regulatory risk posture: First-line QA exceptions on hardship files dropped by 40%. Independent compliance reviews found alignment with key ASIC expectations and RG 96-aligned communications, reducing exposure to enforcement and remediation costs of the kind seen in the 2024 action against a major bank.
While some metrics are scenario-modelled (loss impact), the operational performance gains are measured. Critically, early-intervention economics and conduct outcomes moved in the same direction.
Lessons
1) Treat hardship as a conduct system, not a call centre queue. ASIC’s focus is structural: intake capture, prompt responses, and fair treatment. Fixing the front door (notices must always be recorded) and tracking end-to-end SLAs is non-negotiable.
2) Use AI, but make it governable. Decision support improves triage, but lenders should mirror public-sector AI governance (as seen in the ATO’s documented approach): clear accountability, explainability, human-in-the-loop, and bias testing. General-purpose AI without guardrails is a liability.
3) Design treatments with sunset clauses. Time-bound arrangements with review checkpoints prevent silent re-risking and ensure customers are not stranded when support ends.
4) Align collections conduct to RG 96. Training, scripts and QA must reflect fair, respectful engagement. It reduces complaint volumes and enforcement exposure while preserving customer trust.
5) Build a single source of truth for hardship data. A centralised data mart enables auditability, regulatory reporting and continuous improvement—vital if ASIC requests evidence of decision timeliness and outcomes.
6) Broker and third-party pathways matter. Many hardship requests originate via brokers or community support. Simplified authenticated submissions widen the safety net and reduce friction for customers who are reluctant to contact the lender directly.
Strategic implications for the sector
Hardship capability is becoming a differentiator. Early adopters will carry a lower cost of risk, lower remediation exposure and stronger brand equity. For challengers, hardship-as-a-service—white-labelled intake and triage platforms—could emerge as a B2B growth play. For incumbents, the roadmap is clear: simplify channels; codify decisions; humanise communications; and evidence everything. ASIC’s 2025 outlook makes the direction of travel unmistakable: lenders that operationalise compassion with controls will outperform on both conduct and credit.
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From financing a credit card debt to deciding on a home loan, Nest Egg’s got your back! " ["page_description"]=> string(7) "nestegg" ["page_rights"]=> NULL ["robots"]=> NULL ["check_access_rights"]=> int(0) ["access-view"]=> bool(true) } ["initialized":protected]=> bool(true) ["separator":protected]=> string(1) "." } ["displayDate"]=> string(19) "2025-09-26 05:58:55" ["slug"]=> string(94) "19025:hardship-is-the-new-conduct-frontier-a-banks-playbook-for-turning-asic-scrutiny-into-roi" ["event"]=> object(stdClass)#9199 (3) { ["afterDisplayTitle"]=> string(0) "" ["beforeDisplayContent"]=> string(132) "- Yes
ASIC has put financial hardship on its 2025 enforcement radar, shifting lender performance from a customer service problem to a board-level conduct risk. This case study examines how an Australian mid-tier lender redesigned hardship support to align with REP 782 and RG 96 guidance while building operational resilience. The outcome: measurable improvements in speed-to-assist, loss containment and regulatory risk posture. Here’s the blueprint—what worked, what didn’t, and what other lenders can adopt now.
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string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(110) "/borrow-money/banking/hardship-is-the-new-conduct-frontier-a-banks-playbook-for-turning-asic-scrutiny-into-roi" ["image"]=> string(125) "https://res.cloudinary.com/momentum-media-group-pty-ltd/image/upload/v1759085904/pexels-karolina-grabowska-4968386_dykurm.jpg" ["image_alt"]=> string(92) "Hardship is the new conduct frontier: A bank’s playbook for turning ASIC scrutiny into ROI" } [3]=> object(stdClass)#8702 (57) { ["id"]=> int(19019) ["title"]=> string(117) "RBA flags price uplift as Home Guarantee expansion accelerates: what it means for banks, builders and the bottom line" ["alias"]=> string(115) "rba-flags-price-uplift-as-home-guarantee-expansion-accelerates-what-it-means-for-banks-builders-and-the-bottom-line" ["introtext"]=> string(536) "Australia’s expanded Home Guarantee Scheme (HGS) has been brought forward to 1 October, compressing a multi‑year policy shift into weeks. The RBA expects the changes to lift borrowing capacity and add short‑term heat to prices, even as Treasury modelling points to a modest long‑run impact. For lenders, developers and policymakers, the move is less about politics and more about execution risk in a supply‑constrained market. Here’s the strategic read on who wins, who pays, and how to position.
" ["fulltext"]=> string(8061) "Key implication: Demand‑side stimulus in a supply‑constrained housing market pushes prices up before supply can catch up. Early movers in finance and construction will capture volume and share, but only if they manage operational readiness, credit risk and product design by 1 October.
Market context and the accelerated timeline
The expansion of the Home Guarantee Scheme – which allows eligible buyers to enter the market with deposits as low as 5% (and 2% for certain family cohorts) without lenders mortgage insurance (LMI) – has been accelerated from an anticipated 2026 start to 1 October. The Reserve Bank of Australia (RBA) has assessed that the changes will increase first‑home buyer borrowing capacity and could lift overall housing credit by roughly 1–2%, creating short‑term upward pressure on prices. By contrast, Treasury’s modelling suggests a modest price effect – around 0.5% spread over six years – on the assumption that higher prices induce more construction and listings over time.
Policy settings signalled include broader eligibility and higher property price caps, with some public reporting foreshadowing fewer income and place constraints. The timing matters: bringing forward demand while construction capacity remains tight increases the likelihood that price effects are front‑loaded. Several private‑sector economists are already forecasting house price gains into 2026 as rate‑cut expectations firm; the scheme’s expansion adds another source of demand to that trajectory.
Technical mechanics: why guarantees lift capacity – and prices
At a micro level, the guarantee lowers the effective loan‑to‑value risk for lenders, substituting government backstop for LMI. The result: lower upfront costs for borrowers, improved serviceability envelopes at the margin, and faster time to contract. For banks, guaranteed low‑deposit loans can carry more favourable expected loss characteristics than equivalent uninsured loans, sometimes translating to lower capital intensity and improved return on equity for the segment.
This is classic demand‑side economics. With supply inelastic in the short run – constrained by planning approvals, builder capacity and materials – incremental purchasing power tends to capitalise into prices. International precedents are instructive: the UK’s Help to Buy drove higher uptake and was associated with new‑build price premia in several regions; Canada’s first‑time buyer incentive had softer market impact but still shifted activity at the margin. The risk in every case is the same: without a timely supply response, affordability erodes even as ownership rates tick up.
Business impact: lenders, brokers and LMI underwriters
Lenders should prepare for a concentrated surge in applications in Q4, with flow persisting into 2026. The RBA’s 1–2% lift in housing credit implies billions in additional originations system‑wide. The competitive frontier shifts to speed, certainty and channel reach:
- Pricing and product design: Tighten pricing corridors on guaranteed loans, but resist a margin race to the bottom. Bundle with fee‑free offset accounts or low‑cost credit cards to lift relationship stickiness.
- Operational readiness: Re‑train frontline staff on eligibility verification and build a dedicated underwriting lane for guaranteed loans to cut days‑to‑approval. Automate document checks to manage fraud and misrepresentation risk.
- Brokers: Expect higher broker share as first‑home buyers seek guidance. Align SLAs with top broker groups and publish transparent turnaround times to win referrals.
- LMI displacement: Volumes that would otherwise require LMI shift into the guarantee channel. LMI providers need to pivot to non‑HGS low‑deposit segments, portfolio analytics services and risk‑sharing structures with non‑bank lenders.
Developers and builders: demand tailwind, execution headwinds
Developers can expect stronger enquiry for entry‑level stock and smaller dwellings, particularly in outer‑metro and regional markets where price caps bite less. But the supply response is constrained by planning bottlenecks, builder balance sheets (after a bruising run of insolvencies), and build‑cost inflation. Pre‑sales on projects within HGS price caps should improve, aiding debt financing; however, delivery risk is elevated. Sensible moves include:
- Stage releases to align with approval milestones; avoid over‑committing pre‑sales at thin margins.
- Design to cap: re‑spec value‑engineered dwellings to qualify under new caps without eroding quality.
- Lock in supply chains via framework agreements to tame volatility in key materials.
Policy and risk: balancing access with stability
The RBA is right to warn about short‑term price pressure. The economic question is whether induced supply offsets this in the medium term. Treasury’s modest 0.5% cumulative price estimate assumes a reasonably elastic supply response; history suggests approvals and completions lag policy by years, not quarters. Monitoring metrics to watch from October: monthly HGS utilisation rates, first‑home buyer loan share, auction clearance rates, dwelling approvals and early‑cohort arrears. If early arrears trend above system averages, expect prudential scrutiny and potential tightening of eligibility rules.
Equity and distribution effects matter as well. Broader eligibility and higher caps can dilute targeting, pushing benefits towards already marginal buyers rather than the most constrained. If place‑based limits ease, heat could spill into already tight inner‑metro markets. A targeted supply programme – faster approvals, build‑to‑rent incentives, modular construction pilots – would do more for affordability than repeated demand levers.
Competitive advantage: how early adopters win
In a compressed implementation window, execution is strategy. The winners will:
- Stand up a dedicated HGS squad: cross‑functional team spanning credit, tech, legal and marketing to deliver policy, systems and go‑to‑market changes by 1 October.
- Launch pre‑qualified pipelines now: digital pre‑approvals with HGS eligibility checks, tied to property‑search tools that surface listings under the relevant caps.
- Partner local: align with developers and buyer’s agents in growth corridors to capture deal flow at source.
- Data‑driven underwriting: use granular postcode and cohort risk models; price for loss volatility rather than headline averages.
Scenarios and the six‑quarter outlook
Base case: A 1–2% uplift in system housing credit over the next year, with first‑home buyer participation rising immediately after 1 October. Prices firm 3–5% over the next 12–15 months, with stronger gains in segments within cap thresholds. Supply response modest but improving into late 2026 as approvals convert to starts.
Upside: Faster rate cuts plus looser eligibility drive a more pronounced demand pulse; price gains exceed 7% over 12–15 months in key markets. Lenders widen share on guaranteed products; brokers’ share inches higher.
Downside: Builder capacity fails to scale; costs re‑accelerate; early‑cohort arrears tick higher amid budget stress. Policymakers tighten settings; volumes normalise and price gains moderate.
The strategy signal is clear: treat the expanded HGS as a transitory demand accelerator, not a structural fix. Align capital, channels and risk systems to capture near‑term growth without underwriting tomorrow’s headaches.
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Australia’s expanded Home Guarantee Scheme (HGS) has been brought forward to 1 October, compressing a multi‑year policy shift into weeks. The RBA expects the changes to lift borrowing capacity and add short‑term heat to prices, even as Treasury modelling points to a modest long‑run impact. For lenders, developers and policymakers, the move is less about politics and more about execution risk in a supply‑constrained market. Here’s the strategic read on who wins, who pays, and how to position.
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string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(137) "/borrow-money/banking/rba-flags-price-uplift-as-home-guarantee-expansion-accelerates-what-it-means-for-banks-builders-and-the-bottom-line" ["image"]=> string(126) "https://res.cloudinary.com/momentum-media-group-pty-ltd/image/upload/v1759085514/pexels-tima-miroshnichenko-7567484_kbztea.jpg" ["image_alt"]=> string(88) "RBA hints at price surge with Home Guarantee boost shaking up banks builders and budgets" } [4]=> object(stdClass)#8701 (57) { ["id"]=> int(19011) ["title"]=> string(77) "ASIC's crackdown on private credit sector gains support from industry veteran" ["alias"]=> string(76) "asics-crackdown-on-private-credit-sector-gains-support-from-industry-veteran" ["introtext"]=> string(424) "In the wake of the Australian Securities and Investments Commission's (ASIC) recent regulatory actions, Richard Woodhead, Founder and Managing Director of GPS Investment Fund, has voiced strong support for tougher regulations in the private credit sector. As one of Australia's established private credit managers, Woodhead is advocating for increased scrutiny, transparency, and accountability within the industry.
" ["fulltext"]=> string(3833) "ASIC recently issued a stop order against RELI Capital and La Trobe Financial, alongside releasing findings from its private credit surveillance. These actions were prompted by concerns over transparency failures, governance issues, and conflicts of interest within the sector. Woodhead sees these developments as a necessary step towards safeguarding investors and restoring trust in the industry.
"ASIC's stop order against RELI Capital, La Trobe, and findings from its private credit surveillance highlight why more regulation is good for the sector," Woodhead stated. "Private credit has a legitimate and vital role to play in Australia's financial system, but with growth has come necessary scrutiny."
Woodhead, who has been a participant in the private credit sector for the last 30 years, expressed concerns over the impact of unscrupulous practices on investors. "As a participant in the Private Credit sector for the last 30 years, we have seen the sector, and its investors, damaged by wayward private credit providers prioritising profit, over investors' best interests," he noted. "We respect the licence that we were granted many years ago, and wholeheartedly support any, and all efforts, to enforce compliance and protect mum and dad investors."
The recent ASIC report catalogued a variety of questionable practices, including transparency failures and governance issues, which have contributed to a growing lack of trust among investors. Woodhead emphasised the importance of restoring trust through increased transparency and discipline within the industry. "Trust needs to be earned back through transparency, discipline and performance," he said. "The industry has a responsibility to investors, yet compliance loopholes are being exploited to circumvent rules."
Woodhead believes that not all private credit companies are engaged in these questionable practices and that distinguishing between ethical and unethical operators is crucial for rebuilding investor confidence. "Not all Private Credit companies are involved in these practices and being able to distinguish between the good and bad will go a long way to restoring that trust," he stated.
The veteran industry leader is calling for private credit to be held to the same standards as other financial services sectors. He argues that enhanced regulation will lead to improved outcomes for investors by allowing them to make more informed decisions. "Private credit should be held to the same standard of discipline, disclosure and accountability as any other part of the financial services industry," Woodhead asserted. "Enhanced regulation will raise standards across the sector which will ultimately result in better outcomes for investors, or at least the ability for them to make more accurate and informed decisions."
ASIC's recent actions have highlighted the need for more stringent oversight in the private credit sector, which has grown rapidly in recent years. The regulator's findings have underscored the importance of addressing poor conduct that undermines investor confidence. Woodhead sees this as a pivotal moment for the industry to embrace change and improve its practices.
"This is necessary given ASIC's evidence of poor conduct that undermines investor confidence in private credit markets," Woodhead concluded.
As the private credit sector continues to expand, the call for increased regulation and accountability is gaining traction. Industry leaders like Woodhead are advocating for a more transparent and disciplined approach, which they believe will ultimately benefit both investors and the sector as a whole. With ASIC's ongoing efforts to enforce compliance, the private credit industry is poised for significant changes that could reshape its future.
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From financing a credit card debt to deciding on a home loan, Nest Egg’s got your back! " ["page_description"]=> string(7) "nestegg" ["page_rights"]=> NULL ["robots"]=> NULL ["check_access_rights"]=> int(0) ["access-view"]=> bool(true) } ["initialized":protected]=> bool(true) ["separator":protected]=> string(1) "." } ["displayDate"]=> string(19) "2025-09-23 23:23:02" ["slug"]=> string(82) "19011:asics-crackdown-on-private-credit-sector-gains-support-from-industry-veteran" ["event"]=> object(stdClass)#9221 (3) { ["afterDisplayTitle"]=> string(0) "" ["beforeDisplayContent"]=> string(132) "- Yes
In the wake of the Australian Securities and Investments Commission's (ASIC) recent regulatory actions, Richard Woodhead, Founder and Managing Director of GPS Investment Fund, has voiced strong support for tougher regulations in the private credit sector. As one of Australia's established private credit managers, Woodhead is advocating for increased scrutiny, transparency, and accountability within the industry.
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Multiple reports indicate central bank gold holdings now exceed US Treasuries by value for the first time since 1996, reframing risk, liquidity, and sovereignty in a fragmenting world. This case study dissects the drivers, execution, and outcomes of the pivot—and translates them into a pragmatic playbook for corporates, CIOs, and Australian allocators.
" ["fulltext"]=> string(9101) "Story in one line: As inflation stickiness, sanctions risk and currency concentration collide, central banks have reweighted into gold at record pace—reshaping capital flows, portfolio construction, and the competitive map for miners, refiners and investors.
Context: The macro risk stack that broke the status quo
Two long arcs converged. First, currency concentration risk. IMF COFER data show the US dollar’s share of disclosed global reserves has fallen from roughly 71% in 1999 to about 58% in 2023. Second, geopolitical and sanctions risk made “asset seizure” a live variable for reserve managers. In parallel, inflation persistence pushed real yields higher, yet gold—despite offering no coupon—held investor mindshare as a scarcity asset and collateral of last resort.
Evidence came fast. The World Gold Council (WGC) recorded record net central bank gold purchases of about 1,082 tonnes in 2022, followed by another 1,037 tonnes in 2023. According to multiple financial media and WGC analyses, by 2025 central bank gold piles had, by market value, overtaken their US Treasury holdings for the first time since 1996. While opinions diverge on timing, the direction is clear: diversification away from dollar‑denominated paper into neutral, sanction‑resistant reserves.
Market structure is catching up. Estimates put the global gold market around USD 276 billion in 2023, with projections toward USD 458 billion by 2032 (circa 5.8% CAGR). Asia‑Pacific dominates end‑demand, and Australia’s role as a top‑tier producer and home to liquid bullion ETFs strengthens its regional influence.
Decision: Reserve managers choose neutrality over yield
Policy rationale hardened around three priorities: sovereignty, liquidity, and correlation. As one reserve manager put it to the WGC, “gold is nobody’s liability.” China led a cohort of buyers, reporting an extended run of monthly additions across 2023–24 (more than 200 tonnes in 2023 alone). Poland accelerated strategic purchases (about 130 tonnes in 2023), while Singapore’s MAS lifted holdings by roughly 69 tonnes in early 2023. Not all flows were one‑way—Turkey’s activity swung with domestic market needs—but the net picture was unambiguously supportive.
The institutional playbook echoed this stance. UBS Global Wealth Management Australia’s chief of investments, Andrew McAuley, has framed gold as a geopolitical hedge within diversified portfolios, carrying close to 2% gold weight and expecting a softer dollar to be supportive. Many CIOs adopted a similar “policy sleeve” of 2–5% strategic gold, separate from tactical trading risk.
Implementation: How gold exposure was built—practically, not theoretically
Central banks executed quietly. Tactics included OTC purchases via bullion banks, domestic offtake from miners, swaps with the Bank for International Settlements, and progressive vaulting onshore to mitigate extraterritorial risk. Governance changes mattered: revised reserve mandates to codify gold targets; logistics upgrades for bar verification; and enhanced disclosure lags to prevent front‑running.
Institutional investors and corporates faced different mechanics:
- Vehicle selection: Physical allocated bars (lowest counterparty risk, storage ~10–20 bps p.a.), unallocated accounts (cheaper carry, higher bank risk), or exchange‑traded products (fees often 10–40 bps, intraday liquidity). In Australia, liquid ASX‑listed options include physical‑backed products with both hedged and unhedged share classes.
- Currency policy: AUD investors decide whether to hedge USD exposure; unhedged gold adds a potential AUD buffer in global risk‑off periods when the AUD tends to weaken.
- Risk budget: Treat gold as a strategic diversifier with a dedicated limit, not a tactical punt. Typical strategic bands: 2–10%, adjusted for liability currency and drawdown tolerance.
- Operational controls: Independent vault audits, serial‑number reconciliation, LBMA Good Delivery standards, and clarity on rehypothecation rights in unallocated accounts.
Technical deep dive: Gold’s price tends to move inversely to US real yields because a higher real rate raises the opportunity cost of holding a non‑yielding asset. The US dollar correlation is also typically negative, adding diversification. In stress events, gold’s liquidity is high through the London OTC market and COMEX futures, though bid–ask gaps can widen. Basel III’s Net Stable Funding Ratio increased the cost of unallocated positions at banks, nudging institutions toward allocated holdings and ETFs.
Results: Capital flows, price action, and balance‑sheet effects
Measured outcomes were material:
- Record official‑sector demand: ~1,082 tonnes (2022) and ~1,037 tonnes (2023), per WGC—back‑to‑back years at or near historic highs.
- Reserve composition shift: Reports indicate central bank gold now exceeds Treasuries by value for the first time since 1996—a symbolic and practical diversification milestone.
- Price regime change: Gold set new USD record highs during 2024, despite positive real yields—evidence of the geopolitical premium. In AUD terms, prices hit record territory as well, bolstering local producer margins.
- Flow‑through to listed assets: Price strength spurred renewed inflows to gold ETFs globally and lifted gold‑miner equities’ operating leverage. Australian producers benefitted from a strong AUD gold price and relatively stable cost bases.
- Portfolio metrics: A 3–5% strategic gold sleeve improved multi‑asset portfolios’ worst‑case drawdowns in common historical stress tests, with minimal long‑run drag on compounded returns.
Importantly, not every constituency won equally. Gold’s lack of yield makes it sensitive to sharp spikes in real rates, and carry costs are non‑zero. But the diversification dividend, particularly against sanctions and currency risk, proved compelling.
Lessons: A pragmatic playbook for leaders
1) Treat gold as a policy asset, not a trade. Codify a strategic allocation with bands, rebalancing rules, and governance. Treasury and investment committees should document the objective (store of value, tail‑risk ballast, or collateral), the benchmark, and allowed instruments.
2) Calibrate to your liabilities and currency. Australian corporates with AUD liabilities can hold unhedged gold for partial currency shock absorption; liability‑matched funds might hedge to reduce tracking error.
3) Choose the right wrapper. If counterparty risk is paramount, go allocated physical with independent audits. If liquidity and simplicity matter, consider low‑fee physical‑backed ETFs. Understand storage, insurance, and tracking‑error dynamics.
4) Integrate with working capital and procurement. For gold‑exposed industries (jewellery, electronics), align inventory hedging with strategic reserves. Explore gold‑linked financing where appropriate, but stress‑test collateral haircuts.
5) Scenario plan for real rates and policy shifts. Map the sensitivity of your gold sleeve to 50–100 bps moves in US 10‑year TIPS yields. If real yields grind higher, expect headwinds; if geopolitical risk escalates or the dollar weakens, the hedge premium rises.
6) Monitor official‑sector signals. Track monthly disclosures from major buyers (e.g., China, Poland, Singapore) and WGC central bank surveys. Sustained official demand often underpins price floors in risk‑off regimes.
Market trends and future outlook
Three themes will define the next chapter. First, slow‑burn de‑dollarisation: not a dollar replacement, but a diversified reserve stack where gold is the neutral core. Second, industrial and investment demand convergence: technology uses expand gradually while ETF and central‑bank flows dominate cycles. Third, supply discipline: limited new discoveries and higher capital costs constrain mine growth, making recycling and secondary supply more important.
Expert views diverge on upside from here. Some houses warn that higher real rates could cap gains; others see structural under‑ownership as central banks and institutions continue to build. The centre ground: maintain a measured strategic stake. As UBS’s Andrew McAuley argues, a modest allocation can hedge geopolitics and a softer dollar while preserving portfolio flexibility.
For Australian leaders, the message is sharper. With an outsized domestic mining ecosystem, deep bullion products on the ASX, and a currency leveraged to global risk sentiment, Australia sits at a profitable crossroads of the gold super‑cycle. Strategy should reflect that privilege.
" ["checked_out"]=> NULL ["checked_out_time"]=> NULL ["catid"]=> int(275) ["created"]=> string(19) "2025-09-04 21:37:08" ["created_by"]=> int(1891) ["created_by_alias"]=> string(8) "Newsdesk" ["modified"]=> string(19) "2025-09-08 18:37:13" ["modified_by"]=> int(2421) ["publish_up"]=> string(19) "2025-09-05 00:36:49" ["publish_down"]=> NULL ["images"]=> string(452) "{"public_id_cloudinary":"pexels-pixabay-210705_ulmukp","image_intro":"https:\/\/res.cloudinary.com\/momentum-media-group-pty-ltd\/image\/upload\/v1757356576\/pexels-pixabay-210705_ulmukp.jpg","image_intro_alt":"Why central banks are ditching Treasuries for gold and what it means for business leaders","float_intro":"","image_intro_caption":"Photo by Pixabay","image_fulltext":"","image_fulltext_alt":"","float_fulltext":"","image_fulltext_caption":""}" ["urls"]=> string(112) "{"urla":"","urlatext":"","targeta":"","urlb":"","urlbtext":"","targetb":"","urlc":"","urlctext":"","targetc":""}" ["attribs"]=> string(604) "{"article_layout":"","show_title":"","link_titles":"","show_tags":"","show_intro":"","info_block_position":"","info_block_show_title":"","show_category":"","link_category":"","show_parent_category":"","link_parent_category":"","show_author":"","link_author":"","show_create_date":"","show_modify_date":"","show_publish_date":"","show_item_navigation":"","show_hits":"","show_noauth":"","urls_position":"","alternative_readmore":"","article_page_title":"","show_publishing_options":"","show_article_options":"","show_urls_images_backend":"","show_urls_images_frontend":"","readingDiff":"3","comments":"1"}" ["metadata"]=> string(52) "{"robots":"","author":"","rights":"","metatitle":""}" ["metakey"]=> string(741) "Codify gold as a strategic ‘policy asset’ with a 2–5% sleeve to hedge sanctions, currency concentration and tail risk, Early adopters can translate the reserve pivot into competitive advantage via disciplined exposure, lower funding costs and improved drawdown resilience, Record official‑sector demand (circa 1, 082t in 2022; 1, 037t in 2023) and a reported shift above Treasuries by value signal durable market support, Implementation matters: choose the right wrapper (allocated, unallocated, ETF), set currency‑hedging rules, and audit custody to manage real‑world risks, Outlook: gradual de‑dollarisation, constrained mine supply and persistent geopolitical risk support maintaining a measured, long‑term gold allocation" ["metadesc"]=> string(0) "" ["access"]=> int(1) ["hits"]=> int(181) ["featured"]=> int(0) ["language"]=> string(1) "*" ["readmore"]=> int(9101) ["ordering"]=> int(23) ["featured_up"]=> NULL ["featured_down"]=> NULL ["state"]=> int(1) ["category_title"]=> string(7) "Banking" ["category_route"]=> string(20) "borrow-money/banking" ["category_access"]=> int(1) ["category_alias"]=> string(7) "banking" ["category_language"]=> string(1) "*" ["published"]=> int(1) ["parents_published"]=> int(1) ["lft"]=> int(16) ["author"]=> string(8) "Newsdesk" ["author_email"]=> string(33) "[email protected]" ["modified_by_name"]=> string(17) "Nicole Comendador" ["parent_title"]=> string(6) "Borrow" ["parent_id"]=> int(271) ["parent_route"]=> string(12) "borrow-money" ["parent_alias"]=> string(12) "borrow-money" ["parent_language"]=> string(1) "*" ["alternative_readmore"]=> NULL ["layout"]=> NULL ["params"]=> object(Joomla\Registry\Registry)#8662 (3) { ["data":protected]=> object(stdClass)#8654 (94) { ["article_layout"]=> string(14) "momentum:newne" ["show_title"]=> string(1) "1" ["link_titles"]=> string(1) "1" ["show_intro"]=> string(1) "0" ["info_block_position"]=> string(1) "0" ["info_block_show_title"]=> string(1) "1" ["show_category"]=> string(1) "1" ["link_category"]=> string(1) "1" ["show_parent_category"]=> string(1) "0" ["link_parent_category"]=> string(1) "0" ["show_associations"]=> string(1) "0" ["flags"]=> string(1) "1" ["show_author"]=> string(1) "1" ["link_author"]=> string(1) "0" ["show_create_date"]=> string(1) "0" ["show_modify_date"]=> string(1) "1" ["show_publish_date"]=> string(1) "1" ["show_item_navigation"]=> string(1) "1" ["show_vote"]=> string(1) "1" ["show_readmore"]=> string(1) "1" ["show_readmore_title"]=> string(1) "1" ["readmore_limit"]=> string(3) "100" ["show_tags"]=> string(1) "0" ["show_icons"]=> string(1) "1" ["show_print_icon"]=> string(1) "1" ["show_email_icon"]=> string(1) "1" ["show_hits"]=> string(1) "1" ["record_hits"]=> string(1) "1" ["show_noauth"]=> string(1) "0" ["urls_position"]=> string(1) "0" ["captcha"]=> string(0) "" ["show_publishing_options"]=> string(1) "1" ["show_article_options"]=> string(1) "1" ["save_history"]=> string(1) "1" ["history_limit"]=> int(10) ["show_urls_images_frontend"]=> string(1) "0" ["show_urls_images_backend"]=> string(1) "1" ["targeta"]=> int(0) ["targetb"]=> int(0) ["targetc"]=> int(0) ["float_intro"]=> string(4) "left" ["float_fulltext"]=> string(5) "right" ["category_layout"]=> string(14) "momentum:newne" ["show_category_heading_title_text"]=> string(1) "1" ["show_category_title"]=> string(1) "1" ["show_description"]=> string(1) "0" ["show_description_image"]=> string(1) "0" ["maxLevel"]=> string(2) "-1" ["show_empty_categories"]=> string(1) "0" ["show_no_articles"]=> string(1) "1" ["show_subcat_desc"]=> string(1) "1" ["show_cat_num_articles"]=> string(1) "0" ["show_cat_tags"]=> string(1) "1" ["show_base_description"]=> string(1) "1" ["maxLevelcat"]=> string(2) "-1" ["show_empty_categories_cat"]=> string(1) "0" ["show_subcat_desc_cat"]=> string(1) "1" ["show_cat_num_articles_cat"]=> string(1) "1" ["num_leading_articles"]=> string(2) "14" ["num_intro_articles"]=> string(1) "0" ["num_columns"]=> string(1) "0" ["num_links"]=> string(1) "0" ["multi_column_order"]=> string(1) "0" ["show_subcategory_content"]=> string(2) "-1" ["show_pagination_limit"]=> string(1) "0" ["filter_field"]=> string(4) "hide" ["show_headings"]=> string(1) "1" ["list_show_date"]=> string(9) "published" ["date_format"]=> string(0) "" ["list_show_hits"]=> string(1) "0" ["list_show_author"]=> string(1) "1" ["orderby_pri"]=> string(4) "none" ["orderby_sec"]=> string(5) "rdate" ["order_date"]=> string(9) "published" ["show_pagination"]=> string(1) "2" ["show_pagination_results"]=> string(1) "1" ["show_featured"]=> string(4) "show" ["show_feed_link"]=> string(1) "1" ["feed_summary"]=> string(1) "0" ["feed_show_readmore"]=> string(1) "0" ["sef_advanced"]=> int(1) ["sef_ids"]=> int(1) ["custom_fields_enable"]=> string(1) "1" ["show_page_heading"]=> NULL ["layout_type"]=> string(4) "blog" ["menu_text"]=> int(1) ["menu_show"]=> int(1) ["page_title"]=> string(66) "Borrow Money - Your Guide to Loans and Credit Management | nestegg" ["menu-meta_description"]=> string(138) "Finance, credit and debt feel like a minefield? From financing a credit card debt to deciding on a home loan, Nest Egg’s got your back! " ["page_description"]=> string(7) "nestegg" ["page_rights"]=> NULL ["robots"]=> NULL ["check_access_rights"]=> int(0) ["access-view"]=> bool(true) } ["initialized":protected]=> bool(true) ["separator":protected]=> string(1) "." } ["displayDate"]=> string(19) "2025-09-05 00:36:49" ["slug"]=> string(107) "18820:case-study-why-central-banks-pivoted-from-treasuries-to-gold-and-what-business-leaders-should-do-next" ["event"]=> object(stdClass)#9232 (3) { ["afterDisplayTitle"]=> string(0) "" ["beforeDisplayContent"]=> string(132) "- Yes
Gold’s renaissance is no longer just an investor narrative; it’s a reserve‑management strategy. Multiple reports indicate central bank gold holdings now exceed US Treasuries by value for the first time since 1996, reframing risk, liquidity, and sovereignty in a fragmenting world. This case study dissects the drivers, execution, and outcomes of the pivot—and translates them into a pragmatic playbook for corporates, CIOs, and Australian allocators.
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string(0) "" ["value"]=> string(0) "" ["rawvalue"]=> string(0) "" } } ["link"]=> string(123) "/borrow-money/banking/case-study-why-central-banks-pivoted-from-treasuries-to-gold-and-what-business-leaders-should-do-next" ["image"]=> string(113) "https://res.cloudinary.com/momentum-media-group-pty-ltd/image/upload/v1757356576/pexels-pixabay-210705_ulmukp.jpg" ["image_alt"]=> string(89) "Why central banks are ditching Treasuries for gold and what it means for business leaders" } }Subscribe to our newletters
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